Ledger® Live: Login | Getting Started™ with Ledger®

1. Understanding Ledger Live "Login"

Unlike traditional apps, Ledger Live doesn’t use usernames or passwords. Instead, access is granted only when:

• You connect your Ledger hardware wallet (Nano S Plus or Nano X).
• You unlock it by entering your PIN directly on the device.

This combination ensures a high level of security—your private keys never leave the device.:contentReference[oaicite:1]{index=1}

2. Step‑by‑Step Login Process

1. Launch the official Ledger Live app on your desktop or mobile.:contentReference[oaicite:2]{index=2}
2. Connect your Ledger device via USB (Nano S Plus) or Bluetooth (Nano X when using mobile).:contentReference[oaicite:3]{index=3}
3. Enter your PIN directly on the device — not on your computer or phone.:contentReference[oaicite:4]{index=4}
4. Once verified, the app will sync with your device, giving you access to your wallet dashboard.:contentReference[oaicite:5]{index=5}

3. First-Time Setup Checklists

For new users, setup includes several essential steps:

• Unbox and inspect your device to ensure packaging hasn’t been tampered with.:contentReference[oaicite:6]{index=6}
• Go to Ledger.com/start to download Ledger Live — always verify the SSL certificate.:contentReference[oaicite:7]{index=7}
• Install the app and launch it, then click "Get started."
• Follow the prompts to set up as a new device, create a PIN, and write down your 24‑word recovery phrase.:contentReference[oaicite:8]{index=8}
• Confirm your recovery phrase when prompted and secure it offline.

4. Adding an Optional App Lock for Extra Privacy

Ledger Live allows you to set a password lock for the application itself. This acts as an extra layer of protection if others have access to your device.:contentReference[oaicite:9]{index=9}

If you set this password, make sure it's memorable — losing it means resetting the app and re-adding your accounts.:contentReference[oaicite:10]{index=10}

5. Privacy & Analytics Settings

During setup (or later in Settings), you can choose whether to share anonymous usage analytics or crash reports with Ledger to help improve the product.:contentReference[oaicite:11]{index=11}

6. Essential Security Precautions

“If the desktop software asks you to type in your recovery phrase, stop immediately — it's a scam copy of Ledger Live.”:contentReference[oaicite:13]{index=13}

7. What to Do If You Forget Your App Password

If you forget the password you set for Ledger Live:

1. Remove the app’s local data (e.g., from AppData on Windows), then restart Ledger Live.
2. Reconnect your device and re-add your accounts — no crypto loss occurs.:contentReference[oaicite:14]{index=14}

8. Common Troubleshooting Tips

Facing login issues? Try the following:

• Use a different USB cable or port.
• Make sure Ledger Live and device firmware are up to date.
• Restart the app or switch browsers if using web version.:contentReference[oaicite:15]{index=15}
• If the device prompts you to set up anew despite being configured, choose the option to “Skip setup” or “Use existing device.”:contentReference[oaicite:16]{index=16}

9. Once You're Logged In — What’s Next?

After successfully logging in, you can:

• View your crypto portfolio and account balances.
• Install new crypto apps via the "Manager" tab.
• Add and manage accounts like Bitcoin, Ethereum, and others.
• Send, receive, stake, or swap assets — every transaction must be approved on your device.:contentReference[oaicite:17]{index=17}

10. Why Ledger Live Login Is So Secure

• No passwords stored online — only a PIN on the physical device protects access.:contentReference[oaicite:18]{index=18}
• Physical device required — malware can’t access your keys without your device.:contentReference[oaicite:19]{index=19}
• Transaction confirmation on-device ensures phishing attacks can’t initiate transfers unseen.:contentReference[oaicite:20]{index=20}